e-Builder Customer Center
Learn, Share and Succeed
with e-Builder
Need Product Support? We’re Here to Help
Do More with e-Builder
As e-Builder Enterprise users, you understand the value of a centralized, streamlined system to manage capital programs. But as you’re busy building, so is the e-Builder team. We have a variety of new product offerings which help to maximize the ROI of the platform. In addition, we have an extensive, complimentary training video library, user groups and special programs to support your growth. e-Builder is always here to support you on your journey.
Click Here to Connect with the People that Support Your Success
Our Commitment to Customers
At e-Builder, A Trimble Company, our goal is to deliver highly available, scalable, and secure products and services that you can rely on to efficiently manage your capital program.
Click Here to read our full Commitment to Customers
Select an area below to learn more:
Training Videos
The e-Builder Enterprise Video-On-Demand (VOD) center houses over 50 training videos for internal and external e-Builder Enterprise users.
From new users or contractors needing to access the system to veteran e-Builder Enterprise Admins, there are videos to support just about any e-Builder Enterprise user.
Add-Ons
Maximize the value of e-Builder Enterprise with proven tools and expert support that are tailored to meet the needs of capital improvement project owners.
- AppXchange
- Business Intelligence
- Data Warehouse
- Field Management
- Premium Support
- Managed Services
- Quarterly Release Training
- Building Information Modeling
- Resource Management with Cost
Events & Webinars
e-Builder delivers a range of events to help keep you and your team informed while also enabling you to meet your peers.
From our flagship Elevate Annual Conference and Regional User Groups to online webinars and certification classes, e-Builder’s event calendar is sure to have something that meets your needs.
Insiders Club
The e-Builder Insiders Club is a way we recognize you – our valued customer – for your innovations with e-Builder Enterprise.
This is a loyalty program that offers you the chance to share your organization’s success story, gain positive exposure and get rewarded for it.
Trust Center
We know how important is that our customers are up and running when they need to be.
That’s why anyone can view our system status in real-time with a single click, while also being quickly connected to the support and resources they would need in the event of any issues.
e-Builder Community
The e-Builder Community is an in-product resource for clients to submit a support case, check the status of an existing case, view community topics and discussion boards, submit new product ideas and much more!
To access the e-Builder Community:
- Login to e-Builder
- Hover over your user name in the top right corner
- Select “eB Community” from the drop down menu
Connect with the People that
Support Your Success
Support Your Success
(Northeast)
(Central East)
(East)
